maxtrs.com, its brand, name and logo are operated by MaxTRS, a company in Switzerland, Rue des Proz Serins 12C, 1957 Ardon, registered under the number IDE CHE-440.959.709.

The prices are gross and written in Swiss Francs (CHF). Other currencies listed on the website are for information puposes only. Unless you pay using CHF, the final price charged by your bank/credit card organism will depend on the rate and is out of my control. 

Swiss VAT (7.7%) will be applied for order shipping in Switzerland. Other orders will ship VAT free. Customers may be subject to customs fees and/or import duties and taxes that need to be paid once the order reaches the destination country. As customs policies vary widely from country to country, I cannot predict what the costs will be and it is the customer's responsibility to contact the local customs office or tax authority for specific information. I have no control over additional charges and do not cover any costs such as customs clearance or bank fees. The customer must pay for these.

Every article sold on maxtrs.com is handcrafted, so slight variations from one product to another are to be expected (paint, weathering, etc.). However, every article is carefully inspected and is listed for sale only if it qualifies to my own very strict rules.

In the event that you would need a matching pair, you can always reach me on the contact page and I’ll try to meet your needs to the best of my abilities.

Every article listed on maxtrs.com is in stock and ready to ship, unless stated otherwise (out of stock). However, I cannot assure that I twill ship right after your payment is received. Expect 2-3 days for dispatching. If you are in a hurry, you can always leave a note on your order or better yet, reach out to me ahead of the order so I can do my best to speed things up as much as possible.

The waiting list function is a good way to make sure you're notified annytime an article gets back in stock, but keep in mind other users may register too and, in the event of a strong demmand, the product might be sold by the time you land on the page.

You can use either credit card payments (handled by Stripe) or Paypal as both are safe and easy. Your order will not be processed until Stripe or Paypal registers the payment. It usually takes less than a minutes, but be aware that until you are charged, anyone else could buy the item you are looking for. 

Orders are shipped according to the customer’s wishes on the checkout page. A handling and shipping fee is asked one per order and will depend on the purchased articles’ weight, dimensions and quantity.

Delivery time varies depending on the country of destination. I usually ship using Letter International Priority Registered (padded letter), Small consignment International Priority Registered (small parcel up to 150CHF) or Postpac International Economy (parcel up to 1000CHF), you can look up the estimated delivery time on the Swiss Post website.

Note : in order to keep the shipping at a minimum, I sometimes offer a non-insured shipping. If you so choose, I cannot be blamed for any accident encountered during transportation. I then strongly advise you to always pick the insured shipping so I can refund you or send you another product in case something goes wrong.

If you wish to get the product delivered on a convention I attend to, I’ll be happy to bring your order and meet you there. You will also be able to save the shipping costs. However, this option is not offered by default, so you may have to contact me first in order to arrange such delivery. A pre-payment or deposit may be asked for.

No return or exchange is accepted. Every sale is final. If you need any specific detail about my product prior to ordering, do not hesitate to message me and I’ll help you.

Always check the parcel and product condition upon delivery. If you find any flaw, write it down on the shipping slip so that I can fill the required insurance claims and refund you. Please note that I might have to wait until the insurance’s inquiry is over before I can proceed with your refund.

Every personal data is considered confidential. The data required for the order processing will be computed and might be passed on to third party companies as part of the order processing.